Privacy Policy

Updated: September 6, 2026

At Specialist Commercial Solutions Ltd. (“we”, “our”, or “us”), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and other details submitted via forms or chat.
Usage Information: Browser type, IP address, access times, and pages visited (collected via cookies and analytics tools).
Communication Data: Your responses to marketing campaigns or service-related notifications, including replies to SMS messages.

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries or service requests
Send service updates, alerts, and appointment reminders
Send promotional offers and relevant marketing messages
Improve our website and customer experience

3. SMS/Text Messaging Consent

Providing a phone number for a project enquiry does not subscribe you to promotional SMS messages. Promotional SMS communications require separate consent. Where you have opted in to SMS messages, message and data rates may apply.

You can opt out at any time by replying STOP to any message you receive from us.

4. Sharing of Information

We do not sell or share your personal data with third parties, except when required to:

Comply with legal obligations
Engage trusted service providers who perform services on our behalf
Protect the safety and integrity of our services

5. Data Security

We use technical and administrative measures intended to protect your information from unauthorized access, alteration or disclosure.

6. Your Rights

You may request access to or correction of your personal information, or opt-out of marketing communications at any time by contacting us at:

support@specialistcommercialsolutions.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Specialist Commercial Solutions Ltd.
Email: support@specialistcommercialsolutions.com
Website: https://specialistcommercialsolutions.com