📄 Privacy Policy (General Use)
Privacy Policy
Effective Date: 2025
At Specialist Commercial Solutions Ltd. (“we”, “our”, or “us”), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, business name, and other details submitted via forms or chat.
-
Usage Information: Browser type, IP address, access times, and pages visited (collected via cookies and analytics tools).
-
Communication Data: Your responses to marketing campaigns or service-related notifications, including replies to SMS messages.
2. How We Use Your Information
We use the information you provide to:
-
Respond to your inquiries or service requests
-
Send service updates, alerts, and appointment reminders
-
Send promotional offers and relevant marketing messages
-
Improve our website and customer experience
3. SMS/Text Messaging Consent
By submitting your phone number through our website, you consent to receive SMS/text messages from us. These messages may include promotional offers, service updates, and appointment reminders. Message and data rates may apply.
You can opt out at any time by replying STOP to any message you receive from us.
4. Sharing of Information
We do not sell or share your personal data with third parties, except when required to:
-
Comply with legal obligations
-
Engage trusted service providers who perform services on our behalf
-
Protect the safety and integrity of our services
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
You may request access to or correction of your personal information, or opt-out of marketing communications at any time by contacting us at;
support@specialistcommercialsolutions.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Specialist Commercial Solutions Ltd.
Email: support@specialistcommercialsolutions.com
Website: https://specialistcommercialsolutions.com